Almost all of my photos and videos are being used in ads on every social media platform to either scam and steal money from people, or sell "replicas" of my boxes and Journals.

If you spent money, not knowing, I'm so so sorry.

There are HUNDREDS of different companies/ brands

They are scamming/ selling on Amazon, Walmart. Etsy, eBay, and hundreds of other websites.

They're using my name Lunar Art House as an extention of their brand. They're using a picture of me personally on their sites, they've copied and pasted my exact description of items in some cases.

I am aware and I'm taking action to protect my work and get these down from social media and e-commerce sites.

Please use caution, you can always reach out to me if you're unsure.

❤️Candace

Contact Me

I have no availability for custom work at this time. The closest to a custom box I do right now is HERE

Patreon subscribers, of the Crescent Moon tier, get early access to half of the boxes/ items in each shop update. Patreon Subscribers also get priority on custom work availability and shop discounts, including a significant discount on Made to Order items.

To Subscribe: patreon.com/LunarArtHouse

I have general process videos on my Instagram

I currently don't offer classes or tutorials on how to make my boxes.

I don't sell templates, DIY kits or instructions.

I design and make everything myself. I cut the wood, woodburn, and hand paint everything.

Boxes are made from Paulownia wood and Pine wood. Wood pieces are made from Birch plywood. I use a variety of woodstain and paints including watercolor, gouache and acrylic.

All boxes and wood pieces are sealed with a semi glossy protective top coat.

All removable parts and keys are secured with magnets.

All box designs are copyright ©LunarArtHouse 2024

• I do ship internationally. International shipping is calculated at checkout
• Set an alarm, check Google for your correct time zone
  (3pm Central time)
• Sign up for an account on my site before hand to save your shipping info HERE
• It's quickest to use a payment method that already has your info saved, such as Shop Pay. Apple pay or PayPal

Forms of payment accepted: PayPal, Apple Pay. Google pay, Venmo, Meta Pay, Shop Pay,Visa, Mastercard, American Express

All of my HKBs fit at least one tarot deck.

Except for the minis, the rest fit a deck + other items or multiple decks.

I have a long list of themes I haven't done yet but I'm waiting for the right time creatively! So yours might be on my list!

If it's available, it will say in the description of the social media post if and when. I also have Made to Order option HERE

I have no way of guaranteeing a box to anyone from an update. I don't reserve boxes or offer pre-orders. You can Choose Your Own Hidden Key Box

This is exclusively for my Patreon Subscribers. Check it out here: patreon.com/LunarArtHouse

General Info

• Hidden Key Boxes, Journals, and other ART are usually shipped via USPS or UPS.
• U.S. shipping cost for all Hidden Key Boxes and Journals is $4.90 USD.
• There is an option when checking out, under shipping method, for faster shipping.
• You will receive an email with a tracking number once the lable is made. Please check your spam folder if you didn't receive one. 
• Unless otherwise specified on the item description, items are processed and shipped within 3-5 days after purchased. 
• Items ship from the U.S.

International Shipping 

• Items ship from the U.S.
• We do ship internationally, but not everywhere.

Due to high import taxes and shipping costs, we currently are not able to ship to some countries. We hope we are able to expand our shipping destinations in the future!
Apologies for any inconvenience.

Countries we ship to:
Australia, Austria, Belgium, Canada, Czech Republic, Denmark, Finland, France, Germany, Hong Kong, Indonesia, Ireland, Italy, Japan, Netherlands, New Zealand, Norway, Poland, South Korea, Spain, Sweden, Switzerland, United Kingdom

• Depending on your country and their laws, you might be responsible for paying duites, VAT, import taxes, or other fees.
• Import taxes, VAT and other customs fees are not included in the price.
• International shipping cost is calculated at checkout and varies depending on where you live. 
• International packages are shipped through USPS by default
• For quicker international shipping options, you can choose under shipping method.
• Once a package leaves my possession, I cannot control how quickly it is delivered to you. 
• Shipping internationally can sometimes take unexpectedly long shipment times. 
• If a package is still in transit, but taking longer than expected, I will not ship another (replacement) one. 

Merch, Clothing, Stationary…

• Merch items are made and shipped from a third party print on demand service, not from myself personally.
• Merch items in one order might ship separately, and take up to 7 days to process and ship. 

Issues

• If a package status says delivered, but you did not receive it, you'll need to follow up and file a claim through the carrier. I cannot simply send out a replacement, I'm sorry. 
• If you belive it was taken from your house where it was delivered, you'll need to contact your local police department for an issue of stolen property.
• I am not responsible for items broken during shipment, but I will help resolve the issue. 
• If an item is broken during shipping, please contact me so we can come up with a resolution. 
• If an item needs to be shipped back to me to be repaired, I ask that we split shipping cost, You pay for shipping to me, and I'll pay for shipping back to you, after it's repaired.
• If an item is a total loss and cannot be repaired, it is up to my discretion if I choose to remake the piece, or issue a refund. 
  These peices take hours, or days and sometimes remaking a new one isn't always an option.
  Thank you for understanding.

If you have an issue with anything purchased from my shop, please contact me as soon as possible so I can work with you to resolve it.

LunarArtHouse is not responsible for any items broken, stolen, or lost during shipment. LunartArtHouse is not responsible for items that can not be delivered due to incorrect shipping information.

If you receive a broken item (such as a box broken during shipping) please keep the original packaging it was shipped in and take as many pictures as possible of the packaging and the broken item. Contact me as soon as possible so I can work with you to find a resolution.